Belgotex Floors invites unemployed graduates to apply for the IT Graduate / Internship Programme 2022.
Internship Location: Pietermaritzburg, KwaZulu-Natal, South Africa
Internship Closing Date: 07 February 2022
The main purpose of this role is to provide IT support through the department’s Helpdesk to ensure the employees with the business have efficient and effective IT support services available.
This role will be responsible for assisting the Networking and Development team within the department.
The IT Graduate will be reporting to the IT Infrastructure Manager.
Responsibilities:
- Responsible for operating the IT Helpdesk and responding to IT queries
- Assist the IT team in providing windows, desktop and infrastructure support
- To assist facilitate asset management as well as audit requirement preparations.
- Troubleshoot and solve common computer problems
- VoIP Phones Physical support
- End Point Device management: Laptops, mobile devices, 2in1, Desktops
- Manage faulty hardware – Repair process
- Maintains SLA commitments for customers.
Competencies:
- Attention to detail
- Ability to take initiative
- Good communication and interpersonal skills
- Continuous learning – A curious mind and have willingness to learn
- Analytical thinker
- Good analytical and problem-solving skills
- Ability to spot trends of problems
- Work efficiently under pressure
- Deadline / Results driven
- Password resets
Requirements:
- Proficient in Microsoft Office 365 (We can provide on the job training)
- Proficient in Windows environment (Windows 10, Server 2012-2019)
- Understanding of networking (switches, firewalls, VLAN’s, wireless, etc
Qualifications:
- Grade 12 / Matric
- Bachelor’s Degree in Computer Science /Information Technology/Software Development/Networking or similar
- IT Certifications advantageous
How to Apply
Click Here To Apply for the Belgotex Floors IT Internship 2022
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